a canadian startup

bank machines and error checking

sure we test our code. but we’re a web app. for everything that doesn’t have anything to do with security or financial transactions, we can make quick fixes later.

if i was making a bank machine. however, things would be different. what is the acceptable error threshold for a bank machine? it can fail 1/1,000,000 times, maybe?

and even if a bank machine does fail. it should do so gracefully.

as a customer i NEVER want to see a bug.

this is what the td bank machine told me yesterday when i deposited my paycheck:

“err”????

um. how ’bout display nothing instead of saying “err”. i don’t feel comfortable with my bank machine saying “err”. how do i submit a bug to td?